Chief Operating Officer (COO)

Immanuel Communities is seeking a Chief Operating Officer (COO) to work at our home office located at 1044 North 115^thStreet, Omaha, NE 68154. This position is based in Omaha, Nebraska and is not a remote/hybrid position.

At Immanuel, we believe retirement living should feel like home - personal, secure and enriching. Since 1887, our deep-rooted commitment has been clear: meeting the needs of our communities through compassionate and innovative services. Our mission drives our every decision, ensuring dignity, safety and wellness for all. We prioritize people over profits.

The Chief Operating Officer (COO) serves as the operational architect for Immanuel, responsible for translating organizational vision into scalable, sustainable performance across all lines of business including Communities, Long-Term Care, Pathways, Clinical and future growth platforms such as acquisitions, partnerships, and service expansion. This executive leads the evolution of Immanuels operating model to ensure long-term relevance in a changing healthcare and senior living environment. The COO drives integration, innovation, and operational excellence across the organization while ensuring all operations advance Immanuels Mission and CHRIST Promises while delivering exceptional experiences for residents, participants, employees, and partners. The role balances stewardship of todays operations with the design of tomorrows organization building systems, capabilities, and leadership capacity that position Immanuel for future growth and impact. Supports and lives out Immanuels Mission and CHRIST Promises.

Best in Class Benefits can be found at Immanuel:

• HEALTH: Medical, dental, vision, Health Savings Account (HSA), and Flexible Spending Account (FSA)
• LIFE INSURANCE: Employer Paid Life Insurance
• TIME OFF: Paid Time Off - accruing from day one of employment, Floating Holidays, Paid Holidays, 8 hours of Volunteer Time Off per year
• RETIREMENT: 401K with employer match
• WELLNESS: Wellness Program and Employee Assistance Program
• GROWTH AND DEVELOPMENT: Advancement opportunities (as appropriate) we look to grow from within our organization, Education Assistance Program we invest up to $5,250 per year for education assistance paid up front
• Plus many more benefits!

What You Will Do

Skills & Requirements

Education-

• Bachelors Degree in Business Management, Gerontology, Public or Healthcare Administration, or related area is required.
• Masters Degree preferred.
• Equivalent experience may be substituted for education requirement.

Experience-

• Ten years of demonstrated management experience at a senior and/or Executive level with a sequence of increasing responsibilities in large and diverse business settings or related experience required.
• Ten plus years experience in Continuum of Care including Independent Living, Assisted Living, Memory Support, Long-term Care and Skilled Nursing is required. Experience with PACE and HCBS (Home and Community Based Services) preferred.
• Demonstrated understanding of strategic and business planning methods, tools and processes required.
• Experience in community-based expansion and acquisitions preferred.

KSA- Knowledge Skills and Abilities-

• Knowledge of applicable regulations related to all facets of the continuum of care including Independent Living, Assisted Living, Memory Support, Long-term Care and Skilled Nursing.
• Knowledge of residential housing regulations.
• Knowledge of budget and finance, organizational, time management, and business practices.
• Excellence in organizational management with the ability to coach senior-level staff to manage and develop high-performing teams and develop and implement program strategies.
• Exceptional Interpersonal skills and Balanced Emotional Intelligence.
• Skilled at needs assessment, facilitation of project implementation and organizational change or development.
• Staff development, team building and coaching experience.
• Must have a high level of judgment, decision-making, discretion and integrity.
• Ability to work effectively with other Executives to achieve key business goals.
• Ability to analyze complex problems and develop recommendations and solutions that are understood in business terms.
• Ability to communicate effectively in writing, verbally and in front of small and large groups to enhance a clear understanding to all audiences.
• Ability to independently manage multiple projects in a fast-paced environment.
• Ability to work as a self-directed, highly organized individual with the ability to meet required deadlines.
• Maintains awareness of existing and emerging business, regulatory issues, and market factors.

At Immanuel, we believe that our success is built on the collective strength of our people. Heres why youll thrive as part of our team:

• Meaningful work: You wont just have a job; you will have a purpose. Our Mission impacts the lives of our residents/participants and their families, one another, and our community.
• Growth Opportunities: We invest in your development. Whether its mentorship, training, or advancement, were committed to your growth.
• Inclusive Culture: We celebrate uniqueness and foster an environment where everyone feels valued.
• Work-Life Harmony: We believe in allowing you to thrive by leveraging your passion. Achieve your best work while maintaining a healthy work-life harmony.
• Total Rewards: A focus on feedback and recognition, competitive compensation, a robust benefits package, and perks beyond the basics.
• Intentional Experience: We are very intentional about your employee experience, from Day One Orientation to how we onboard new managers and invest in quarterly and annual leadership training.

Join us at Immanuel and be a part of something extraordinary. Your journey starts here.

• Immanuel is an Equal Opportunity Employer and participates in E-Verify.
• A background check and drug screen will be required prior to hire.
• Applicants must be currently authorized to work in the United States on a full-time basis.