Tenant Relations & Leasing Coordinator

Location: Carnegie, PA
Employment Type: Full-Time, Non-Exempt

Core Values

Loyal | Responsive | Problem Solver | Positive | Care

Are you a customer-focused, organized professional looking to grow in property management? Do you thrive in a fast-paced environment where attention to detail and communication are key? If so, Post Road Management invites you to apply for our Tenant Relations & Leasing Coordinator position.

About Us

At Post Road Management, we’re more than property managers—we build communities. Our mission is to create welcoming, safe, and well-managed living environments. We’re seeking a motivated coordinator to be the friendly face and reliable support for both our tenants and leasing team.

Key Responsibilities

• Leasing Support: Schedule tours, guide applicants through the leasing process, and ensure timely follow-ups.

• Resident Relations: Be the first point of contact for resident inquiries and issues; deliver exceptional customer service.

• Office Operations: Manage rental documentation, delinquent accounts, and office systems.

• Marketing & Outreach: Post listings on online platforms, assist with digital campaigns, and maintain property visibility.

• Compliance: Prepare court documentation and ensure all files meet legal and company standards.

What We're Looking For

• Education: High School Diploma required; Associate's or Bachelor’s degree preferred.

• Experience: 1–3 years in leasing, customer service, or administrative support.

• Skills: Proficiency in Microsoft Office; AppFolio or similar property software is a plus.

• Attributes: Strong interpersonal skills, attention to detail, and a proactive mindset.

• Requirements: Valid driver's license, ability to work weekends and overtime if needed.

Compensation & Benefits

• Health Coverage: Medical, dental, and vision insurance for you and your family.
• Retirement Benefits: 401(k) plan with company matching.
• Generous Paid Time Off: Includes vacation, sick time, paid holidays, and birthday PTO.
• Housing Perks: 20% discount on company-managed properties.
• Additional Incentives:
  • Gas reimbursement for work-related travel
  • Commission bonus
  • Employee referral program
  • Earned wage access
  • Telemedicine access via HealthiestYou
  • Profit sharing opportunities

***pay rates negotiable based on experience;