Analyst QA

*** Applicants must currently reside in the Omaha metro area***

We are looking for an individual with a collaborative mindset, inquiring nature, strong critical thinking skills, and the ability to act as a mentor in quality best practices. The Analyst will work within a cross-functional Agile team to develop our software according to priorities and specifications. Testing will include both manual and automated testing of our products.  

RESPONSIBILITIES AND DUTIES:  

1. Serve as a member of an agile development team. Collaborate with product management, architecture, development, and customers to discover, design, develop, deliver, and monitor solutions that enrich our customers’ experience.
2. Develop risk-based testing strategies for the work of the team. 
3. Design and implement clear, concise test plans to verify software applications and systems meet functional requirements, design specifications, acceptance criteria and performance goals for users.  
4. Situationally recommend manual or automated testing where the economics/risk of the situation warrant the approach. Use contemporary frameworks to automate testing. 
5. Maintain a ‘test to break’ mindset. Proactively communicate defects/issues to team members including recommendations for correcting the issues. Work with team to resolve defects/issues 
6. Focus on constant iteration of our software and be open to change and innovation. 
7. Work with external load, performance, and regression testing teams to provide required input to execute respective tests. 
8. Support speed of product delivery by reducing time for feedback cycles, applying quality tactics to the smallest units of delivery possible, and mentoring other team members on appropriate application of quality practices within their role. 
9. Identify, evaluate, and recommend tools to advance quality capabilities.    
10. Contribute to technical writing to promote ease of adoption. Write release notes, help documentation, articles, and feature documentation.  
11. Team members are expected to leverage their primary skill area and be open to learning and helping with other skill domains with the focus on completing the team’s work.  
12. Provide oral and written status to project lead and management. 

KNOWLEDGE, SKILLS, AND ABILITIES:
Knowledge of Quality Assurance and testing best/emerging practices. Experience with web/mobile testing or automation is a plus.
Experience with REST API services is preferred. 
Familiarity with or aptitude to learn security concepts related to API services is desirable. 
Understanding of typical native browser behavior and basic web/mobile standards. 
Clear, effective communication skills – Must be comfortable and willing to openly discuss work items within a cross-functional team and to provide constructive feedback. Ability to document and communicate technical, architectural, and API information for consumption by internal and external customers. 
Detail-oriented, organized, methodical in your approach with strong trouble-shooting skills. Able to prioritize tasks according to importance and severity. 
Natural curiosity to experiment and test the limits of software functionality. 
Flexibility:?You understand that priorities and requirements will evolve, and you may have to be flexible in your approach and in your expectations. You are open-minded and adapt well to changing environments as a company grows and scales. You aren’t afraid to step outside your comfort zone and take the initiative to help the team succeed. 

EDUCATION AND EXPERIENCE:  
Bachelor’s degree in Computer Science, MIS, Business, Communication, English or related field or 2-5 years of QA and testing experience within an enterprise-wide environment. Proficient in SOAP and RESTful API services testing. 
Experience with the following tools is a plus: Gherkin, Cucumber, Cypress, JMeter, and Jira.  

WORK ENVIRONMENT AND PHYSICAL DEMANDS: 
Normal office environment with use of computers and telephone systems; no unusual physical demands.
Travel as needed, including business air travel and car rental.