Medical Receptionist - Geriatric Clinic

Shift:

Medical Receptionist - Geriatric Clinic

We are looking for a detail-oriented and compassionate Medical Receptionist for our Geriatric Clinic, where you'll be the first point of contact for patients aged 65+ and their families. Responsibilities include greeting and checking in patients, scheduling and rescheduling appointments, and handling phone tasks like follow-up calls. You'll also process faxes, manage appointment coordination with healthcare providers, and assist with clinic-specific duties. The role requires patience, attention to detail, and strong communication skills to support our patients, many of whom have cognitive or physical challenges. If you're organized, proactive, and enjoy helping others, we'd love to hear from you!

Learn more about our clinic and how we serve the community: Geriatrics and Senior Care | Omaha, NE | Nebraska Medicine

Location: Home Instead Center for Successful Aging (HICSA Geriatric Clinic) | Nebraska Medicine Omaha, NE

Schedule Details:

• Full Time, 40 hours per week

• Monday - Friday

• Between the hours of 7:45 AM - 4:30 PM

Duties: Medical Receptionist - Geriatric Clinic

Serve as the first point of contact by greeting and welcoming patients and others, (in person, at the check-in desk, or via the telephone). Responsible for answering incoming calls in a professional manner, and/or checking in / out patients per established protocols. Responsible for scheduling patient appointments and registering patients.

Required Qualifications: Medical Receptionist - Geriatric Clinic
* Minimum of 16 years of age required.
* Demonstrated ability to provide a high level of customer service to physicians, patients and other internal/external customers required.
* Ability to work professionally with physicians, clinic staff and patients in a timely, confidential manner required.
* Demonstrated analytical, prioritization and organizational skills required.
* Demonstrated flexibility and dedication to team environment required.
* Effective communication skills required.

Preferred Qualifications: Medical Receptionist - Geriatric Clinic

* High school education or equivalent preferred.

* One year post-secondary education with coursework in business, medical assistant program or nursing assistant program OR equivalent combination of education/experience in customer service or medical scheduling related capacity (one year of education equals one year of experience) preferred.

* Nursing Assistant or Medical Assistant preferred.
* Knowledge of medical terminology preferred.
* Experience with Microsoft Office, specifically Word and Excel preferred.
* Depending on the position available, fluency in Spanish preferred.

Recruiter Contact
Sarah Placzek
splaczek@nebraskamed.com