Office Assistant- Innovation Design Unit

Shift:

Office Assistant- Innovation Design Unit

In January 2025, the Innovation Design Unit (IDU) opened as an active patient care environment intended to design, test, and validate new models of care, innovative technology, and facility design.

The IDU has 17 patient rooms that are divided into zones. Each zone is intended to test various room designs or equipment. The primary patient population is adult medical-surgical. The levels of care include Medical-Surgical, Progressive, and Intensive Care (acuity adaptable).

Planned innovations:

• Virtual Nursing/Virtual Sitter
• Team-based care delivery: Our nursing care team consists of Lead Nurses, bedside Registered Nurses, Virtual Nurses, Licensed Practical Nurses, and Nursing Assistants. This unit also has a Clinical Quality Nurse Lead (CQNL) who provides bedside support to the nursing staff on the unit with a focus on patient safety and quality.
• Interactive Patient Experience Platform featuring digital displays for patient engagement and staff efficiencies.
• Real Time Location Systems- to enhance safety and efficiency
• And much more!

Ready to shape the future of healthcare? Hiring, orientation and training is underway now. We look forward to hearing from you!

If you have questions about applying for the Office Assistant- Innovation Design Unit, please contact Jana Whitmarsh at jwhitmarsh@nebraskamed.com

Details

• Monday-Friday
• 8 hour shifts (0700-1530)

Why Work at Nebraska Medicine?

• Together. Extraordinary. Join a team that values your skills, delivering exceptional care through collaboration.
• Leading Health Network Work with the region's top academic health network, partnering with UNMC to transform lives through education, research, and patient care.
• Diversity and Inclusion We value diverse backgrounds and experiences, reflecting the communities we serve.
• Educational Support Enjoy up to $5,000/year in tuition assistance, a 35% discount at Clarkson College, and career advancement opportunities with covered educational costs.

Be part of something extraordinary at Nebraska Medicine!

Duties: Office Assistant- Innovation Design Unit

Serve as receptionist for internal and external customers. Provide clerical and general office support for departmental operations. Support external customers, such as patients and their families, as primary responsibility. Support department or office as secondary responsibility.

Required Qualifications: Office Assistant- Innovation Design Unit

* High school education or equivalent required.

* Proficient with computers to include keyboarding, basic navigation and use of email applications required.

* Ability to communicate effectively both in verbal and written form required.

* Ability to multi-task required.

* Ability to deal with difficult or challenging customer interactions and escalate to management as appropriate required.

* Ability to work with multi-line phone system required.

* Ability to communicate effectively during escalated situations required.

Preferred Qualifications: Office Assistant- Innovation Design Unit

* Prior experience working with customers or patients preferred.

* Experience with Telecommunication system, ComputerLog books, and schedules preferred.

* Experience with general office materials/equipment preferred.